Sarah’s husband was recently diagnosed with a terminal disease. They had been together for over half a century and now she is facing the prospect of life without his physical presence. Individuals have tried to comfort her with statements like “at least you have had a good life together” , “Trust God – He will guide you through this”, or my favourite “We grow closer to God through Suffering”. These are all comments from well meaning individuals and completely unhelpful to individuals like Sarah. She doesn’t need to hear comments that imply she needs to “just let go”. She needs to process her emotions and feel heard. When comforting others like Sarah, there is only one rule: help her feel joy as she expresses her emotions.